A bit ahead of schedule, although I doubt anyone would mind. We’ve updated our pricing structure across the board. Rather than fluctuate pricing with respect to our availability for projects, the re-organization process (which is nearly complete), has allowed us to move forward with fixed rate pricing!

For those that are unaware about the great news we’ve been sharing, here are a few highlights in no particular order:

  1. Increased availability of project management staff,
  2. Improved quality assurance for each project,
  3. Improved timelines / turnaround time,
  4. Increased scale, provided by over 90 staff members (over 50% growth),
  5. Pricing decrease, including:
    • 10% reduction applied to production of first page
    • 25% reduction applied additional pages
    • Fixed rate software implementation pricing

We have additional tools that we’re working on as we have time. Hopefully we’ll be able to share those as we move forward. Remember our goal at W3 MARKUP is to help you grow your business through effective and streamlined outsourcing.

If there’s something we can do to better help you do so, please reach out and let us know or leave a comment below. Some of the fantastic constructive criticism we’ve received from clients is the following:

Ad Hoc Troubleshooting Form:
Many clients move on to order just a few pages and implement them internally only to find that there are some areas an extra set of hands could make short work of. By providing a high priority form for completed orders, we could keep an eye on the queue of urgent tweaks you’re looking to make as you get ready to launch your projects. We’re thinking we could track time using FreshBook’s handy functionality for cases like these.

Cross-browser Bug Killer Form:
We’re constantly receiving calls and requests from those who’ve worked tirelessly on a project only to find that they are a few bugs that cannot be squished. Fortunately for you, that’s what we live for! We’ll be working on defining a methodology for you to be able to indicate to us the page(s) in question and the particular issue to be resolved and in which web browsers or email clients.

More Phone Support:
Being able to discuss urgent changes by phone appears to be a popular option clients would like to see either a bit more hand holding as they get used to the outsourcing process or they simply have so many concurrent projects that they prefer a brief phone call than 10 minutes reviewing their projects in the client area. That’s understandable, :) we’re working on it!

For those of you who kept reading, here’s a special offer: 20% off your next project! Simply follow that link and you’ll see the discount automatically applied in the order summary box in the sidebar at the right.

And as always, another shameless recommendation to check out FreshBooks.com and ConceptShare.com for more solutions for reducing the overhead on the administrative and collaborative work you’re doing everyday!