Frequently Asked Questions

Q.Where exactly are you guys... really?
A.

One of the most common questions. We're one of the few and original United States based production teams. Give us a call in Boston: 1 888 553 9227 (+1 617 375 6134). Don't worry no Massachusetts accents here! :)

Q.So, okay, how do you make my life easier?
A.

By converting your Adobe Illustrator, Fireworks or Photoshop artwork into CSS / (X)HTML code and optionally implementing so you don't have to! We handle it all: AJAX / JavaScript, CSS, (X)HTML, CSS drop-downs / flyouts, mouseovers, file optimization saving you time and headaches at a fair price.

Q.How is your work priced?
A.

To keep things simple, we charge by the page. A new page is any page that uses a different layout or provides different content. Just count them up when you place your order.

If we come across an unusually complex layout, requirements or some other anomaly, we contact you immediately if additional work will be required at our end to deliver the results you and your client want.

Q.Quantity Discounts?
A.

Sure, there's a discount for multi-page projects. You can also pay at the time of your order and save up to 15% as well.

Q.Do You Design Websites?
A.

Our focus is on one service, code production, and the delivery of that service to the highest standards. We can help with your site construction and all of our renderings are pure SEO friendly, but this is not our web department; if that's what you need just tell us and we'll get you to the right correct team here.

Q.How about web development/programming?
A.

We stay focused on markup and implementation in this department. We don't do any behind-the-curtain programming or work with your database. However, if that's required we can connect you with the right team here to handle more components of your project — just ask!

Q.Do you do SEO and SEM?
A.

Nope, well not here. All of are markup is optimized for search engine spiders and semantics, i.e. SEO-friendly. So no additional effort required at your end to be indexed by search engines, but if you need help driving traffic to your site, simply contact us and we'll connect you with our internet marketing team.

Q.Do you work in Flash or ActionScript?
A.

We don't do flash development in this department. However, if your site contains Flash elements, please upload them with the project or insert placeholders where you plan to place these elements. We do use sIFR and other handy flash tools to make our code consistent with your design, but that's not quite the same thing as new development.

Q.How will we collaborate?
A.

We talk through the project to determine your exact parameters and needs. Need AJAX functionality? Just let us know. Using Flash? Tell us so we can mark-up each page to your exact specs. We work at your direction and to your specs. After all, it's your project.

Q.How are pages counted when I save the design as a theme?
A.

You still must indicate when ordering the number of pages where the layout changes, even within the theme.

Q.How do you price AJAX stuff?
A.

Depends a lot on how much the page changes. Let us take a look at it and we'll let you know the cost.

Q.How do you deliver your work?
A.

We can save your artwork as skins, themes for blogs, templates, CMS or shopping cart, whether you're using X-Cart, osCommerce or some other platform. In other words, we're very flexible and can work with you using virtually any framework you like.

Q.Can I send work a page at a time?
A.

If that works best for you. Only thing is you lose out on the quantity discount mentioned above. We're here to work with you so we'll adapt to your preferences and needs. No problem. But do keep in mind that the more you give us upfront the faster we can give you feedback and turn everything around for you.